Privacy Policy

1. Information We Collect

When you use KanDu, we collect the information you provide directly — including photos, videos, and audio recordings you upload for diagnosis, your account details (name and email), and any messages you send through the app. We also collect standard usage data such as device type, app version, and interaction patterns to improve the experience.

2. How We Use Your Data

Your media uploads are processed by AI services (Google Gemini and Anthropic Claude) solely to generate your diagnosis. We do not sell your data. Diagnostic results may be stored in your account history so you can revisit them. We use anonymized, aggregated data to improve our AI models and app experience.

3. Data Storage & Security

Your data is stored securely on Supabase infrastructure with encryption at rest and in transit. We retain diagnostic media only as long as needed to deliver your results. You can delete your account and all associated data at any time from the app settings.

4. Third-Party Services

KanDu uses Google Gemini for AI diagnosis, Anthropic Claude for conversation, Stripe for payment processing, and Supabase for authentication and storage. Each service processes data according to their own privacy policies. We share only the minimum data necessary for each service to function.

5. Your Rights

You have the right to access, correct, or delete your personal data. You can export your diagnosis history or request full account deletion by contacting us at support@getkandu.com.

6. Contact

Questions about this policy? Email us at support@getkandu.com.